Channel and setup
Your own website or a marketplace is chosen and built based on your target customers and budget.
E-commerce
E-commerce operations: from channel to delivery
We put your products on online channels and manage the e-commerce operation end to end, from store setup to stock, orders and logistics. The goal is to turn the complexity of selling into one organised flow.
Store setupMarketplacesStock and ordersMarketing
The problem
Sales are growing, but operations cannot keep up.
As orders increase, stock visibility, shipping tracking and returns start to fall apart. If each channel needs separate management, the growth load falls on the team.
- Stock inconsistencies between channels
- Missing or inconsistent product information across platforms
- Disorganised pricing and campaign management
- Delays in order and return processing
Scope
Four layers from store to delivery.
Each layer is prepared so the next one works properly.
Product data
Titles, descriptions, images and specifications are kept consistent across every channel.
Orders and inventory
Stock, order and return flows are synchronised across channels.
Campaigns and marketing
Pricing, campaigns and advertising performance are tracked regularly and improved.
Process
From channel selection to steady operations.
The first goal is for the channel to work quickly. Growth comes next.
01
Channel selection
Your own site, a marketplace, or both? Cost, brand control and target customers are weighed together.
02
Store and product setup
The store is designed and products and categories are added in an orderly way.
03
Stock and order integration
The order and stock flow is connected to the systems you already use.
04
Campaigns and marketing
Campaign calendars and marketing activity are planned around channel data.
05
Operational tracking
Sales, return and delivery times are reported regularly.
Checklist
The parts of the operation checked every day.
These headings are the core indicators of operational health.
- Stock accuracyHow well the stock levels on each channel match real stock.
- Order timeHow long it takes to prepare an order and hand it to the carrier.
- Return rateReturn reasons and rates by product and channel.
- Campaign impactThe effect of each campaign on sales and margin.
Frequently asked questions
About e-commerce.
Should I use my own site or a marketplace?
It depends on your target customers, brand goals and budget. In the first call we weigh the pros and cons of both options together.
Will it work with my existing setup?
We review your current store, warehouse and accounting software in the first call. The integration route is set from there.
Do you write the product photos and descriptions?
If you already have materials, we use them. Any missing parts are priced and scheduled in the proposal.
Can I sell abroad?
Target country, tax and shipping conditions are assessed. We can plan this together with our export team.
Next steps
Other trade areas.
Sourcing from China
The process for sourcing the product you will sell.
Go to page →Machinery and service exports
Taking your product into the European market with a market-entry plan.
Go to page →Digital worker automation
Automating order, record and reporting work.
Go to page →Let’s set up your e-commerce operation together.
Share your current channel and goal, and we will plan the setup.